At NeighborShare, your safety is our priority. Follow these guidelines to ensure safe and successful tool sharing experiences.
NeighborShare is a platform that connects neighbors. All transactions and interactions occur directly between users. By using our platform, you agree to our Terms of Service and assume responsibility for your safety.
For initial exchanges, consider meeting in well-lit public areas, front yards, or driveways during daylight hours.
Let a friend or family member know when and where you're meeting someone for a tool exchange.
If something feels off, it's okay to cancel or reschedule. Your safety is more important than any transaction.
Take photos of the tool's condition before and after the rental. Keep written records of agreements.
Only rent tools you're comfortable using. Ask the owner for instructions or watch tutorial videos before use.
Use appropriate PPE - safety glasses, gloves, ear protection, and dust masks as needed for the task.
Check the tool for damage, frayed cords, or missing parts before use. Report any issues to the owner immediately.
Don't force tools beyond their intended purpose. Using equipment improperly can cause injury and damage.
These platforms offer buyer and seller protections. Avoid cash when possible to maintain transaction records.
Confirm rental duration, price, deposit requirements, and late fees in writing before the exchange.
Never share bank account numbers, SSN, or sensitive information. Legitimate transactions don't require this.
Be cautious of users who: want to move communication off-platform, offer deals that seem too good to be true, request unusual payment methods, or pressure you to act quickly.
Only rent tools that are in good working condition. Regular maintenance prevents accidents and disputes.
Clearly state rental duration, price, deposit requirements, and what happens if the tool is damaged or returned late.
Brief renters on proper use, especially for power tools. Include any manuals or safety information with the rental.
Review your homeowner's or renter's insurance. Consider if additional coverage is needed for rental activities.
If you experience any safety concerns, suspicious activity, or have questions about a transaction, please contact us immediately.
In case of emergency or if you feel unsafe, please contact local authorities immediately by calling 911.