Legal Document

Privacy Policy

Effective Date: January 21, 2026

NeighborShare LLC ("NeighborShare," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at NeighborShare.net.

1 Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and payment information when you create an account or list tools.
  • Location Data: ZIP code or general location to connect you with nearby tool listings.
  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, features used, and interactions with the platform.

2 How We Use Your Information

We use collected information to:

Provide and operate our services
Process transactions and payments
Connect renters with tool owners
Send service-related communications
Improve our platform and user experience
Respond to inquiries and support requests
Detect and prevent fraud or misuse
Comply with legal obligations

3 Information Sharing

We may share your information with:

  • Other Users: Limited contact information to facilitate rentals (e.g., first name, general location, contact method you provide).
  • Service Providers: Third parties who assist with payment processing, email delivery, and analytics.
  • Legal Requirements: When required by law or to protect our rights and safety.

We do NOT sell your personal information to third parties.

4 Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5 Cookies & Tracking

We use cookies and similar technologies to enhance your experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings.

6 Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications

To exercise these rights, contact us at [email protected]

7 Children's Privacy

NeighborShare is not intended for users under 18 years of age. We do not knowingly collect information from children under 18.

8 Policy Changes

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending an email. Continued use of our services after changes constitutes acceptance of the updated policy.

Questions About Privacy?

If you have questions or concerns about this Privacy Policy, please contact us.

Contact Us